Shipping & Returns

Shipping Policy

We strive to process and ship all orders as quickly as possible. Please allow 1-3 business days for order processing before shipment.

Domestic Shipping

  • Standard Shipping: 3-7 business days
  • Express Shipping: 1-3 business days (if available)

International Shipping
Delivery times vary depending on the destination. Please allow 7-21 business days for international orders to arrive.

Shipping Fees
Shipping costs are calculated at checkout based on weight, destination, and shipping method. Free shipping promotions may apply to certain orders.

Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order directly on the carrier’s website.

Returns & Exchanges

We want you to love your purchase! If you’re not completely satisfied, you may return or exchange your item within 14 days of delivery.

Eligibility

  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Final sale items (e.g., clearance) cannot be returned or exchanged.

How to Initiate a Return

  1. Visit pyofashion.com and navigate to the Returns section.
  2. Follow the instructions to generate a return label.
  3. Pack your item securely and ship it back to us.

Refund Processing

  • Refunds will be issued to the original payment method within 5-10 business days after we receive your return.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges
For exchanges, please place a new order on pyofashion.com and return the original item separately.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery for assistance.

For any questions regarding shipping or returns, please reach out through our customer service portal.